Security & Trust

Privacy Policy

Our commitment to protecting your privacy. We take your data security seriously and want you to understand how we collect, use, and protect your information.

1Introduction

This website is operated by challenge ME Education for Educational & Recreational Tours Organising L.L.C (company number: 1348249) (“we” or “us“) and this policy relates to your use of our website. We are a “data controller” for the purposes of the UAE Federal Data Protection Law.

challenge ME Education is committed to protecting and respecting your privacy. We take your privacy very seriously and we ask that you read this Policy carefully.

2Personal Data Which We Collect

Data provided by you:

  • Full Name
  • Postal Address
  • Email Address
  • Telephone Number
  • Payment Details
  • School Name
  • School Year Group
  • Date of Birth

We also collect data about other individuals if provided by you, and special categories of personal data (e.g., pre-approved exam arrangements) with your explicit consent.

3How We Use Your Personal Data

We collect information about you so that we can:

  • Identify you and manage any accounts you hold with us
  • Process your orders and payments
  • Conduct research, statistical analysis and behavioral analysis
  • Improve our services and detect/prevent fraud
  • Notify you of changes to our website or services

4When We Might Share Your Personal Data

For the purposes of delivering our goods and/or services, we may disclose your personal data to:

  • • Other companies within our group
  • • Our agents and service providers
  • • Law enforcement agencies (where required by law)
  • • Our business partners and Learn Dash (our LMS)

How We Keep Your Personal Data Secure

We use a range of technologies and security systems to reinforce our policies, including:

Encryption

Payment details are encrypted using SSL technology.

Controlled Access

Access is controlled by unique passwords and user names.

5Data Processing Terms

Where challenge ME processes personal data on behalf of a participating school (the “School”) in connection with the challenge ME Maths Championship, the following terms apply:

1Roles and Responsibilities

The School is the Data Controller and challenge ME is the Data Processor in relation to personal information provided by the School. challenge ME will process personal information on the School's documented instructions and in accordance with applicable data protection requirements.

2Personal Information

The information shared with challenge ME may include student names, year/grade group, school email address, qualification and results information, together with parent/guardian names and email addresses where required. This information will be limited to what is necessary to administer the challenge ME Maths Championship and provide the associated platform services.

3Use of Information

challenge ME will use personal information only to administer and deliver the Championship, including student registration, platform access, Quest delivery, results processing, qualification tracking and competition-related communication. challenge ME will not use student or parent/guardian information for marketing, advertising or unrelated commercial purposes.

4School Responsibilities

The School is responsible for ensuring that the sharing of personal information with challenge ME is carried out in accordance with its own policies, permissions and arrangements and applicable data protection requirements. Schools should make the challenge ME Parent Data Usage Notice available to relevant parents/guardians as part of their existing information and consent processes.

5Security and Service Providers

challenge ME will take appropriate technical and organisational measures to protect personal information and may use trusted service providers, including AWS for hosting and email delivery and Stripe for payment processing. Where information is transferred internationally, challenge ME will apply appropriate safeguards in accordance with applicable data protection requirements.

6Retention

Personal information will be retained only for as long as necessary to administer the Championship and complete associated competition administration, after which it will be securely deleted unless continued retention is required by law.

7Further Information

Further information about how personal information is processed is provided in the challenge ME Parent Data Usage Notice and School Data Sharing & Consent Guidance. For data protection enquiries, please contact privacy@challengememaths.com.

6Your Rights

You have several rights under the UAE Federal Data Protection Law:

Right to Access
Right to Correct
Right to Erase
Right to Object
Right to Portability
Right to Complain

Contact Us

Our Location

challenge ME, Madina Mall, 14-0, Dubai, UAE